Knowledge base

Your payment will be processed immediately upon completing your purchase on our website. Depending on the payment method you choose, it may take some time for the transaction to be authorized and confirmed by your financial institution.

If you receive the wrong item or your order is incomplete, please contact our customer support team immediately with details of the issue. We’ll work to resolve the issue promptly and ensure you receive the correct items.

Thanks to Stripe’s infrastructure, we accept credit/debit cards (Visa, Mastercard and American Express etc.) on our website. All transactions are processed securely to ensure your privacy and security.

We reserve the right to update or modify the terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms and conditions periodically for updates.

Yes, it is safe to enter your payment information on our website. We use industry-standard encryption technology (SSL) to secure your personal and payment information during transmission. Additionally, we comply with strict data protection regulations to safeguard your privacy.

You can view your order history and past purchases by logging into your account on our website and navigating to the order history page. From there, you can review details of your previous orders, including order status and tracking information.

Creating an account is simple. Just click on the “Register” button on the right of the search section on the homepage or click on this link https://piyco.com/account/login and fill in the necessary information, and you will be ready to shop safely and comfortably.

You can use it partially. So you can use it for personal commercial purposes. Downloading, copying, distribution and resale for any other commercial use is strictly prohibited. All of the products on our site are protected by the UK Patent Office. If detected, legal action will be initiated. Unauthorized downloading, copying and any commercial use is prohibited.

Yes, you will receive an invoice or receipt for your purchase via email shortly after completing your order. If you require a printed invoice or receipt, please contact our customer support team, and we’ll be happy to assist you.

You may modify our products for personal and commercial use only without prior permission, but redistribution is prohibited and may violate copyright and intellectual property laws. For questions regarding licensing or usage rights, please contact our communication service.

Since our products are digital, after you purchasing, they are automatically sent to your e-mail address or you can download them instantly from the “my orders” section of your account page.

Once your payment has been processed, it cannot be changed or canceled. If you need to modify or cancel your order, please contact our customer support team as soon as possible, and we’ll do our best to assist you.

Yes, you can access your digital products from multiple devices, provided that you have access to the email containing the download instructions or log in to your user account on our website from each device.

No, you will not encounter any additional payments other than the amount stated on the payment page.